I walked into textbook rental the Monday they implemented the new rental system.
When I arrived, it was completely unorganized. I ended up jumping close to 20 people in line. When new students came in to get their textbooks, the student worker would find the newest student’s textbooks and place them on top of another box that had been found earlier. I was lucky because it just so happened that a student worker found my box, threw it on top of all the other students’ boxes that had previously been waiting. Then another student worker grabbed my box and called my name to be checked out.
A week later, when I went with a friend to pick up his textbooks the tables had turned. Textbook Rental had been able to get their act together and become organized, changing my mind into becoming in favor of the new rental system.
When walking through the door, they would not only write the number for where the student worker could find the textbooks, but they also wrote down the time you came in to make sure that you were checked out first.
Even though I went with a friend during a semi-crowded time, we were in and out in less time than when I went to get my textbooks in the past semesters.
Some people I know complained that the line took forever, but most also admitted that they waited until the day before or until the first day of classes.
Another friend of mine went early in the morning, and she admitted that it only took about five minutes to get her textbooks. It is as if you went to any other place of business, your wait will always depend on the time of day.
Another feature textbook rental did after classes had started was to have all the books stacked on the shelves and have the student workers pull them directly from a list of textbooks that the students needed. I believe this was a smart move because not only does it save the time of opening boxes, but it ensures that the boxes do not go to waste by ending up in the dumpster.
All in all, I am in favor of the new textbook rental system because if I register for classes early enough, I can have my books ready for checkout.
My only wish would be for the bar code system were to remain implemented. My Psych 350 class has 90 students enrolled, and if I were to accidentally leave my textbook in class, I would not want another student to pick it up and turn it in at the end of the semester as their textbook.